Contact Us & FAQ
Frequently Asked Questions
Can I bring a minibus or coach? – Sadly not, our spaces are for a maximum of a standard transit sized vehicles only. We cannot accomodate longer vehicles.
I typed my registration in wrong, what should I do? – If you let us know straight away we can update the ANPR system to the correct registration. Please note we will request a photo of the incorrect ticket as proof.
Can I pre-book a space for a future date? – We have no way to hold spaces for customers. Please purchase your ticket from a machine or via Phone and Pay on arrival (Don’t forget the site code of 4854).
Will there be space on ??? date? – We have a very large site that is exceptionally rare to be full to capacity.
Can I come and go from the car park during the booked period? – We cannot hold a space for you, but you are welcome to come and go as you please taking another space on your return.
Can I book longer stays than a week or contract parking? – Unfortunately we only take bookings up to one week at a time. You can add a further week to your booking as the previous one runs out through Phone and Pay.
If your question is not answered above then please feel free to get in touch with us using our contact form.
Our office is open 1pm to 5pm Monday to Friday excluding Bank Holidays.
We respond to all queries ASAP, but please bare in mind our office is not 24/7.